Comcast: The Possible Bane of My Patience

So all day Friday, my comcast internet connection was out. We tried resetting and resetting and resetting it. But alas, nothing happened. I called my dad and asked if this was a common occurrence - for comcast internet to be pathetically lame. He said - not so much. I knew it!! It was the combination of Comcast and my Apartment Complex - which I haven't been on that great of terms with for the last couple of months. Lack of communication, lack of good "costumer service" in our complex has led to a lot of stress in my apartment. Ever since they put in this new cable box- we haven't had cable in my apartment. This happened about a month ago. This doesn't really effect me because I'm not such a fan of television--too many commercials! Lame. Anyways - what peeves me the most - IS NOTHING HAS BEEN DONE ABOUT IT! Goodness gracious me.

Anyways I spent a good hour and a half trying to figure out this exasperating problem on Friday night. My mom tried to live chat with a customer service representative but they couldn't find our account number. Finally I got through on their service line - and after much holding and listening to much calming music - the man on the other end told me that he could help me due to the fact that my account was actually a BUSINESS account and could only be dealt with during business hours. So I get off the phone kind of perturbed that it hadn't been thought of to deal with the obvious problem during business hours (while I was unaware of the problem due to the fact that I was out of town). Problems like these don't get solved by themselves. This is not the think system, Professor Harold Hill. We have to do something about it! Anyways. Moving on.

I get off the phone. I decide that I'm going to just unplug it all and give it some time. Then I went about plugging all the cords back into the modem and router. Hoping beyond all hope that somehow the system would forget that it had end not been working only a moment earlier! And my thinking indeed conquered the machine. Excellent. So all roommates were happy. Stress free we thought. Until Sunday morning, when the machine realized what had happened and it stopped working in spite! Ridiculous. I only that that human vs machine battles existed in movies like the Matrix or iRobot!!

I tried to unplug it all again and confuse the machine again-- but alas, it has evolved!!

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So Heather what I am trying to say is that there is a high chance of me rethinking your offer.

Because this my friends is highly ridiculous and extremely annoying.